I hit mine and typed in the password and hit next and it takes me all the way back to the cortana screen again and starts the process over. Nothing I can do but hit next which would bring me to the WiFi page to select my WiFi. Make sure connected to Internet to get the update its needing and whatever else. I hit next to that and then it brings a page that says pc kept restarting and list 4 steps. Doing this over and over will sometimes get me to a different screen where it asks region and keyboard type and time setting. I have said verbally yes several times and get the same result as when I hit yes. I hit yes to my region and it goes right back to the screen with cortana saying what she says and asking region. I got a new laptop off of eBay from a certified Lenovo dealerthat upon start-up the first thing it asks is my region and its cortana asking it.
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